Privacy Policy

Information We Collect

When you use FreshHarvest services, we collect the following information:

• Personal Information: Name, email address, phone number, delivery address
• Order Information: Selected subscription plan, vegetable preferences, delivery schedule
• Payment Information: We do not store payment details directly. Payments are processed through secure third-party payment gateways.
• Usage Data: Information about how you interact with our website and services
• Location Data: Delivery location information for service optimization

How We Use Your Information

We use your information to:

• Process and deliver your weekly vegetable subscriptions
• Communicate with you about your orders and deliveries
• Improve our services and personalize your experience
• Send important updates about our services (with option to opt-out)
• Comply with legal obligations and prevent fraud

Data Storage & Security

Your data is securely stored in Firebase, a Google Cloud Platform service that provides enterprise-grade security. We implement:

• Data encryption at rest and in transit
• Secure authentication and authorization
• Regular security audits and updates
• Access controls and monitoring

Data Sharing

We do not sell your personal information. We may share your data with:

• Delivery Partners: Only the information necessary for delivery (name, address, phone)
• Service Providers: Companies that help us operate our business (payment processors, analytics)
• Legal Requirements: When required by law or to protect our rights

All third parties are contractually obligated to protect your data and use it only for the services they provide to us.

Data Retention

We retain your personal information for as long as necessary to:

• Provide the services you requested
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

You may request deletion of your data at any time by contacting us, subject to legal retention requirements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Object to certain data processing activities
• Request a copy of your data in a portable format

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and, where appropriate, through email notification.

We encourage you to review this policy regularly to stay informed about how we protect your information.